Switching broadband provider is as easy as 1-2-3
If you have been ‘putting up’ with your current provider because you thought switching was too difficult, make today the day you make the change.
This is what you need to do…
Contact your current provider and ask them for a MAC code. They must provide this within five working days. It is valid for just 30 days.
Once you have your MAC code, contact your new provider and order your broadband. They will ask for your MAC code during the sign up process.
Your broadband service will transfer to your new provider. This normally takes around 10 days. You should not lose service during this time.
* You do not need a MAC code if you are moving from a cable connection to a BT line or vice versa.
Directory of popular UK broadband providers
|Ask4||0114 303 3232||ask4.com|
|AOL||0844 499 5555||aol.co.uk|
|BE||0808 101 3424||bethere.co.uk|
|BT Broadband||0800 800 150||home.bt.com|
|BT Broadband Business||0800 169 0625||business.bt.com|
|ClaraNet Soho||01925 855 800||claranetsoho.co.uk|
|Demon||0800 027 3737||demon.net|
|Eclipse||0845 122 4111||eclipse.net.uk|
|EE||0800 953 5836||ee.co.uk|
|John Lewis Broadband||0800 022 3300||johnlewisbroadband.com|
|Little Big One||0800 652 8288||littlebigone.com|
|Madasafish||0844 395 0830||madasafish.com|
|Metronet||0845 140 0083||metronet.co.uk|
|O2||0800 230 0202||o2.co.uk|
|Origin Broadband||0800 206 2333||origin-broadband.co.uk|
|PlusNet||0800 432 0200||plus.net|
|Post Office Broadband||0845 611 2970||postoffice.co.uk|
|Sky Broadband||0844 241 1653||sky.com|
|Supanet||0800 915 8188||supanet.com|
|TalkTalk||0870 087 8038||talktalk.net|
|Tesco Broadband||0345 304 0030||tescobroadband.com|
|Utility Warehouse||0844 815 0000||utilitywarehouse.co.uk|
|Virgin Media – ADSL||0845 840 7777||virginmedia.com|
|Virgin Media – Cable||0845 840 7777||virginmedia.com|
|Zen||01706 902 000||zen.co.uk|
The information on this page was last checked on December 18th 2013.